Payment Process
in Japan
Payment Process
in Japan
Payment Process
in Japan
My Role
My Role
UX/UI Designer
UX/UI Designer
Duration
Duration
2 months（2023.3 - 2023.5）
2 months（2023.3 - 2023.5）
Tools
Tools
Figma
New Payment process in Japan
New Payment process in Japan
Payment process
Users now can make payment through JKOPAY
Users now can make payment through JKOPAY
Users now can make payment through JKOPAY
in Japan!
in Japan!
in Japan!
As JKOPAY in Taiwan has surpassed 6 million local users, it is gradually expanding its international presence. JKOPAY recently announced a partnership with Japan's largest mobile payment provider, "PayPay." Starting from October 2023, users will be able to scan QR codes at businesses that accept "PayPay" payments throughout Japan and make payments through JKOPAY in just a few seconds.
As JKOPAY in Taiwan has surpassed 6 million local users, it is gradually expanding its international presence. JKOPAY recently announced a partnership with Japan's largest mobile payment provider, "PayPay." Starting from October 2023, users will be able to scan QR codes at businesses that accept "PayPay" payments throughout Japan and make payments through JKOPAY in just a few seconds.
As JKOPAY in Taiwan has surpassed 6 million local users, it is gradually expanding its international presence. JKOPAY recently announced a partnership with Japan's largest mobile payment provider, "PayPay." Starting from October 2023, users will be able to scan QR codes at businesses that accept "PayPay" payments throughout Japan and make payments through JKOPAY in just a few seconds.
Check the news >>>
Check the news >>>
Check the news >>>
About JKOPAY
About JKOPAY
JKOPay is a well-known electronic payment company in Taiwan, with over 6 million users. JKOPAY offers a variety of financial and lifestyle payment services, including convenience stores, supermarkets, dining, department stores, taxis, food delivery, bill payments, and cross-border e-commerce checkout, among others, within its current scope of services.
JKOPay is a well-known electronic payment company in Taiwan, with over 6 million users. JKOPAY offers a variety of financial and lifestyle payment services, including convenience stores, supermarkets, dining, department stores, taxis, food delivery, bill payments, and cross-border e-commerce checkout, among others, within its current scope of services.
JKOPay is a well-known electronic payment company in Taiwan, with over 6 million users. JKOPAY offers a variety of financial and lifestyle payment services, including convenience stores, supermarkets, dining, department stores, taxis, food delivery, bill payments, and cross-border e-commerce checkout, among others, within its current scope of services.
Logic flow of payment process
Logic flow of payment process
Logic flow of payment process
Users who are going to buy something in Japan’s store.
Users who are going to buy something in Japan’s store.
Start / End
Button
Input / Output
Decision
Process
Had already logged in and Verified in JKOPAY.
Had already logged in and Verified in JKOPAY.
Pay the bill.
Pay the bill.
Start
End
click ‘scan QR code’ button
click ‘next button’
click ‘confirm button’
click ‘check transaction detail button’
click ‘finish button’
show ‘scan QR code page’
scan PayPay’s QR code
type the money you spent in this transaction
enter your payment code
show ‘payment information page’
show ‘confirm payment information page’
show ‘PayPay payment result page’
(for Japanese store)
show ‘JKOPAY payment result page’
(for Taiwan’s users)
check all the informations are correct
Yes
No
Role
Status
Mission
Feature
Feature
Feature
1
1
Special version of home page
Special version of home page
Special version of home page
We designed a special version of home page for users who travel to Japan. We not only added some Japan’s elements in this page but also show the payment steps in the main panel.
We designed a special version of home page for users who travel to Japan. We not only added some Japan’s elements in this page but also show the payment steps in the main panel.
We designed a special version of home page for users who travel to Japan. We not only added some Japan’s elements in this page but also show the payment steps in the main panel.
Once users arrived Japan, the notice will jump up to ask ’whether you want to shift into Japan’s version?’
Once users arrived Japan, the notice will jump up to ask ’whether you want to shift into Japan’s version?’
Once users arrived Japan, the notice will jump up to ask ’whether you want to shift into Japan’s version?’
Feature
Feature
2
2
New scanner
New scanner
We‘ve noticed that there are 70% of users chose to open photos in this page, while there are only 30% of them open the flash light. So we decided to put the most commonly used feature to the most prominent position.
We‘ve noticed that there are 70% of users chose to open photos in this page, while there are only 30% of them open the flash light. So we decided to put the most commonly used feature to the most prominent position.
We‘ve noticed that there are 70% of users chose to open photos in this page, while there are only 30% of them open the flash light. So we decided to put the most commonly used feature to the most prominent position.
Moreover, according to the colleagues’ feedback, we added the other payment QR codes in the bottom of the page to let users choose other ways to pay.
Moreover, according to the colleagues’ feedback, we added the other payment QR codes in the bottom of the page to let users choose other ways to pay.
Moreover, according to the colleagues’ feedback, we added the other payment QR codes in the bottom of the page to let users choose other ways to pay.
previous version
New Scanner
Payment process
Payment process
Payment process
payment information
payment information
payment information
confirm
payment information
confirm
payment information
PayPay payment result
(show to the Japanese store)
PayPay payment result
(show to the Japanese store)
PayPay payment result
(show to the Japanese store)
JKOPay payment result
(show to the Taiwan’s users)
JKOPay payment result
(show to the Taiwan’s users)
processing
processing
processing
confirm
payment information
JKOPay payment result
(show to the Taiwan’s users)
Check another project...
Emotion-Playing: Undergraduate Senior Project
Feedback from our user
Feedback from our user
Ken Chang｜2023.10.6
Ken Chang｜2023.10.6
In terms of usage, I don't see any significant issues, but the loading time is quite long, around 5 to 7 seconds. It's not entirely unacceptable, as card processing times in Japan are also quite lengthy. I suggest adding some text during the loading screen. Maybe can include reverse text at the top for Japanese cashiers to read, and text at the bottom for Taiwanese users. This is because on that screen, both users and cashiers tend to stare at their phones, and it can be a bit awkward.
Check another project...
Emotion-Playing: Undergraduate Senior Project
Emotion-Playing: Undergraduate Senior Project
Feel free to contact me 👋🏻
Feel free to contact me 👋🏻