Transforming a forgotten shopping centre into a green heart for Croydon—where community, sustainability, and social impact bloom.

Grand Challenge 2025:

Second Place

My Role

My Role

Researcher, UI Designer

Researcher, UI Designer

Duration

Duration

3 months(2024.11 - 2025.2)

3 months(2024.11 - 2025.2)

Tools

Tools

Design Tools

How do you turn an empty mall into a thriving space for nature, connection, and care?

How do you turn an empty mall into a thriving space for nature, connection, and care?

How do you turn an empty mall into a thriving space for nature, connection, and care?

We turned Croydon’s struggling Whitgift Centre into a multifunctional green hub—reimagining it as a space where people can gather, slow down, and reconnect. Through community workshops, indoor gardens, and thoughtful design, Whitgift Blooms brings life back to the heart of the town.

We turned Croydon’s struggling Whitgift Centre into a multifunctional green hub—reimagining it as a space where people can gather, slow down, and reconnect. Through community workshops, indoor gardens, and thoughtful design, Whitgift Blooms brings life back to the heart of the town.

Why Croydon? And how we started.

Why Croydon? And how we started.

Why Croydon? And how we started.

This project began as part of the RCA Grand Challenge—the world’s largest single-institution postgraduate design project. Every year, students from across disciplines at the Royal College of Art team up to tackle urgent global issues through collaboration and design.

For the 2024/25 theme, Design Resilience, 108 teams were each assigned a different borough across Greater London. Our team was given Croydon, a place with a rich past but also some pressing challenges.

Where is Croydon?

Where is Croydon?

Where is Croydon?

Croydon is a large borough in South London, historically known as a key transport and commercial hub. With strong road and rail links, it grew from a market town into a major industrial centre during the Victorian era—connecting London to the southern counties.

Through field research and interview we found…

Through field research and interview we found…

Through field research and interview we found…

When we visited Croydon, we were struck by the quiet streets, empty buildings, and nearly deserted malls—just one pub in the town centre, which felt unusual for London. Conversations with residents and the Croydon Urban Room revealed deeper issues: a lack of public services, social spaces, and a growing homelessness crisis. It was clear the borough needed new ideas to bring its community back together.

What do people want?

What do people want?

What do people want?

"Make Croydon greener!"

"The Whitgift Centre could be the next Barbican!"

Resource from: Croydon Urban Room

People want Green spaces to relax and Community engagement spaces for leisure in and around the Croydon Town Centre.

Stakeholders Map

Stakeholders Map

Stakeholders Map

Our research helped us map out the key stakeholders shaping Croydon—residents, visitors, businesses, and the borough council—based on their influence and needs. Using a systems map, we uncovered deeper issues across the borough: a lack of green spaces, financial struggles, and growing distrust between the community and the council due to unmet expectations.

The Problems we identified

The Problems we identified

The Problems we identified

Financial Instability

Croydon faces acute financial instability, having declared bankruptcy three times in the past decade. The frequent enforcement of Section 114 notices restricts spending to essential statutory services.

Rising homelessness

Homelessness rates continue to rise, with temporary housing solutions proving inadequate services to meet demand.

Empty buildings and stalled redevelopment

Malls like the Whitgift Centre are underused, with delayed plans and little progress, leading to a sense of neglect and disconnection.

Lack of green and social spaces

The town centre has very few accessible, inviting areas for people to relax, connect, or spend time in nature.

How might we…

How might we…

How might we…

Design and implement green spaces within Whitgift Centre that foster community bonding & social inclusion while promoting sustainability at their core?

Our intervention

Our intervention

Taking those empty spaces in these iconic value holding places and converting them into green spaces for leisure and community engagement.

Taking those empty spaces in these iconic value holding places and converting them into green spaces for leisure and community engagement.

Our Vision for Croydon

Our Vision for Croydon

Our Vision for Croydon

Our concept reimagines the empty spaces within the Whitgift Centre as vibrant green hubs for people to gather, connect, and unwind. With so few green spaces in Croydon’s town centre, Whitgift Blooms brings nature and community together—creating an inclusive environment that supports well-being and resilience.

These new spaces blend greenery with the mall environment, creating lively hubs for social connection across all age groups. Each area is designed with accessibility in mind and features elements that invite interaction—like seating, planting zones, and solar-powered lighting for sustainability.

Activating Whitgift Blooms

Activating Whitgift Blooms

Activating Whitgift Blooms

To bring the space to life, we designed a navigation app and a series of community workshops tailored to Whitgift Blooms.

To bring the space to life, we designed a navigation app and a series of community workshops tailored to Whitgift Blooms.

1

1

Navigation App

Navigation App

Navigation App

Navigation was a major challenge, so I developed an app that guides visitors through Whitgift Bloom, highlights ongoing events, and connects them to other green spaces across Croydon. This enhances exploration, making it easier to engage with both natural and urban environments.

2

1

Community events

Community events

Community events

The workshops were designed to activate the space, bring people together, and strengthen community bonds—through nature, creativity, and shared experiences.

🌿 Croydon Green Quest-

Explore, Collect, and Care!

🌻 Grow and Glow-

Mini Plant Store Adventure

🍽️ Cook and Care-

Little Chefs for a Big Cause

🌿 Croydon Green Quest- Explore, Collect, and Care!

A nature-based scavenger hunt that encourages families to explore Croydon’s parks. Participants choose a mission—either take photos of local biodiversity or help clean up litter. After completing the quest, they return to Whitgift Blooms for small rewards like vouchers, creating a fun, educational loop between the mall and surrounding green spaces.

🌻 Grow and Glow- Mini Plant Store Adventure

Children and parents plant flowers together in Whitgift Blooms' indoor garden. As the plants grow, they can choose to either bring them home or sell them at a mini plant market inside Whitgift Blooms. It’s a playful way to teach kids about responsibility, creativity, and even a little entrepreneurship.

🍽️ Cook and Care- Little Chefs for a Big Cause

Using surplus ingredients from Whitgift Blooms' food court, children and families cook simple, healthy meals together. The prepared meals are then shared with local homeless communities—promoting compassion, reducing food waste, and turning cooking into a way of caring.

Circular beneficiary model

Circular beneficiary model

Circular beneficiary model

Our team aligned well with the idea of creating a solution that provides trickle-down benefits to all target stakeholders, leading to the development of a circular model for our final project. Whitgift Blooms becomes a hub with green spaces and social areas, attracting people and boosting revenue. The broader community benefits from inviting spaces for socializing, reducing isolation, and fostering a sense of belonging. This interconnected system ensures everyone contributes to and benefits from a more sustainable and inclusive Croydon.

Our Values

Restoring Croydon’s Identity & Cultural Significance

Urban Sustainability & Economic Growth

Happy & Healthy population

Financial gains for the owners- footfall & revenue

Cost-efficiency (Repurposing the history )

Planting Seeds for the Future

Planting Seeds for the Future

Whitgift Blooms is a future-facing solution that repurposes existing vacant spaces, reducing both environmental and financial strain. By transforming the Whitgift Centre into a multifunctional green and social hub, we respond to immediate community needs while laying the groundwork for long-term resilience.

Looking decades ahead, this approach helps Croydon grow into a more sustainable, connected, and inclusive borough—one that future generations can thrive in and feel proud to call home.

Whitgift Blooms is a future-facing solution that repurposes existing vacant spaces, reducing both environmental and financial strain. By transforming the Whitgift Centre into a multifunctional green and social hub, we respond to immediate community needs while laying the groundwork for long-term resilience.

Looking decades ahead, this approach helps Croydon grow into a more sustainable, connected, and inclusive borough—one that future generations can thrive in and feel proud to call home.

Out of 536 students across 108 interdisciplinary teams, Whitgift Blooms was awarded second place in the RCA Grand Challenge 2024/25. A huge honour—and a reminder of what’s possible when we design with care, creativity, and community at heart.

Out of 536 students across 108 interdisciplinary teams, Whitgift Blooms was awarded second place in the RCA Grand Challenge 2024/25. A huge honour—and a reminder of what’s possible when we design with care, creativity, and community at heart.

Feel free to contact me 👋🏻

Feel free to contact me 👋🏻