SkillRight
SkillRight
My Role
My Role
Researcher, Designer
Researcher, Designer
Duration
Duration
3 months（2018.3 - 2018.6）
3 months（2018.3 - 2018.6）
Tools
Tools
Figma
A friendship app primarily centered around...
A friendship app primarily centered around...
A friendship app primarily centered around...
skill exchange!
skill exchange!
skill exchange!
SkillRight is an online platform that enables you to offer or search for services. Here, you can provide your specialized skills to assist others or discover interesting and practical services offered by others. Moreover, there's an opportunity to engage in further interactions after getting to know each other through the services provided.
In this era of the sharing economy, we have developed a socially-driven platform that combines mutual assistance and skill sharing. This platform transcends traditional teacher-student relationships and standard friendship platforms. Users can assume roles as both service seekers and service providers.
SkillRight is an online platform that enables you to offer or search for services. Here, you can provide your specialized skills to assist others or discover interesting and practical services offered by others. Moreover, there's an opportunity to engage in further interactions after getting to know each other through the services provided.
In this era of the sharing economy, we have developed a socially-driven platform that combines mutual assistance and skill sharing. This platform transcends traditional teacher-student relationships and standard friendship platforms. Users can assume roles as both service seekers and service providers.
SkillRight is an online platform that enables you to offer or search for services. Here, you can provide your specialized skills to assist others or discover interesting and practical services offered by others. Moreover, there's an opportunity to engage in further interactions after getting to know each other through the services provided.
In this era of the sharing economy, we have developed a socially-driven platform that combines mutual assistance and skill sharing. This platform transcends traditional teacher-student relationships and standard friendship platforms. Users can assume roles as both service seekers and service providers.
Background
Background
Background
“Starting from a foundation of mutual assistance,
let your skills and needs be recognized!’’
“Starting from a foundation of mutual assistance,
let your skills and needs be recognized!’’
“Starting from a foundation of mutual assistance, let your skills and needs be recognized!’’
In today's world, the trend is towards diverse exploration and sharing of information across various fields. However, upon observation, we've noted that skill exchange platforms often have high entry barriers or suffer from low user engagement. Conversely, on the other end of the spectrum, modern friendship apps have become prevalent. Yet, genuine emotions don't always accompany such interactions; responses are often superficial and the other party tends to fade away.
In today's world, the trend is towards diverse exploration and sharing of information across various fields. However, upon observation, we've noted that skill exchange platforms often have high entry barriers or suffer from low user engagement. Conversely, on the other end of the spectrum, modern friendship apps have become prevalent. Yet, genuine emotions don't always accompany such interactions; responses are often superficial and the other party tends to fade away.
Our Values
Our Values
Our Values
Networking: Connect with like-minded individuals to exchange skills, enabling skill improvement and the formation of interest-based communities.
Learning New Skills: Save time and money by learning diverse skills from other users. This not only lowers the learning curve but also enriches their resumes, potentially aligning them with future career opportunities.
Self-Skill Enhancement: Enhance users own skills, market themselves effectively, and create more collaboration opportunities.
Networking: Connect with like-minded individuals to exchange skills, enabling skill improvement and the formation of interest-based communities.
Learning New Skills: Save time and money by learning diverse skills from other users. This not only lowers the learning curve but also enriches their resumes, potentially aligning them with future career opportunities.
Self-Skill Enhancement: Enhance users own skills, market themselves effectively, and create more collaboration opportunities.
Learning
New Skills
Learning
New Skills
Networking
Networking
Self-Skill
Enhancement
Self-Skill
Enhancement
Self-Skill
Enhancement
Research
Research
Research
126 questionnaires were completed by people from various fields.
126 questionnaires were completed by people from various fields.
126 questionnaires were completed by people from various fields.
Basic information
Age distribution
Skill background
Gender distribution
Male
Female
23-27y
18-22y
28-34y
35y up
10.3%
Design
Academic Research
Musical Instrument
Sport
Language
Coding
Cooking
Clerical Software
Photography
Braid
Dancing
Philosophical Thinking
Design Thinking
⋯
Motivation
Motivation for using this platform
Motivation to share skills
Want to share skills
Look for the suitable platform
Improve self skills
Learn new skills for free
Make new friends
Share results with friends
Get discounts from platform
Gain Sense of achievement
Networking
Promote this skill
Improve self skills
Rich resume
Profit-oriented
Promote
communication skill
Willingness to share skills
Do they have experience sharing skills?
Through what medium?
Yes, I would love to
No
Yes, but I can’t find the suitable medium
Yes, by social medium
Yes, by joining physical groups
Yes, by joining online groups
Yes, by upload video or live-stream
Yes, by being a tutor
Yes, by joining a competition
No
Conclusion
Conclusion
Conclusion
Target market focus on 18-27 years old groups.
respondents from over 15 skill categories.
Over 80% of respondents have experience sharing their skills.
80% of respondents express a willingness to share their skills, with the primary motivations being making new friends, expanding their network, and improving their own skills.
The biggest motivations to users is that we provide a convenient and free way to start learning a new skill.
Target market focus on 18-27 years old groups.
respondents from over 15 skill categories.
Over 80% of respondents have experience sharing their skills.
80% of respondents express a willingness to share their skills, with the primary motivations being making new friends, expanding their network, and improving their own skills.
The biggest motivations to users is that we provide a convenient and free way to start learning a new skill.
Customer Journey Map
Customer Journey Map
Stage
Action
Touch point
Pain point
In demand
Using SkillRight
Matching
Skills
exchanging
After skills exchanging
Advertising
(Physical or Online)
Advertising
(Physical or Online)
SkillRight
(Algorithm)
Can’t find the
suitable one
SkillRight
(Chat window)
Insufficient skills or expertise,
Personality incompatibility,
No consensus about the meet
SkillRight
(Review page)
Lazy to write review
Cooperative venues,
Anywhere,
Online
Unpleasant process,
Unfriendly to who are
bad at socialize
Feeling
Empty,
Depressed,
Bored
Excited
Nervous
Peace,
Disappointed,
Satisfied
Enjoyable,
Upset,
Chill...
(changeable)
SWOT analysis
SWOT analysis
SWOT analysis
Strength
Users serve as both seekers and providers of services.
Sharing information and showcasing expertise.
Combining software and hardware, fostering open communication.
Skill-oriented, efficient networking.
Users serve as both seekers and providers of services.
Sharing information and showcasing expertise.
Combining software and hardware, fostering open communication.
Skill-oriented, efficient networking.
Users serve as both seekers and providers of services.
Sharing information and showcasing expertise.
Combining software and hardware, fostering open communication.
Skill-oriented, efficient networking.
Opportunities
Blending friendship with skill exchange to promote diverse knowledge.
Enhancing users' social experiences and communication skills.
Increasing enthusiasm for professional learning and the ability to add experiences to resumes and portfolios.
Relatively more positive compared to the notorious reputation of current friendship apps.
Breaking free from rigid professional stereotypes.
Blending friendship with skill exchange to promote diverse knowledge.
Enhancing users' social experiences and communication skills.
Increasing enthusiasm for professional learning and the ability to add experiences to resumes and portfolios.
Relatively more positive compared to the notorious reputation of current friendship apps.
Breaking free from rigid professional stereotypes.
Blending friendship with skill exchange to promote diverse knowledge.
Enhancing users' social experiences and communication skills.
Increasing enthusiasm for professional learning and the ability to add experiences to resumes and portfolios.
Relatively more positive compared to the notorious reputation of current friendship apps.
Breaking free from rigid professional stereotypes.
Weaknesses
Establishing a user base is challenging during the early stages.
An effective trust mechanism is lacking.
Protection for the innocent but not from the unscrupulous.
Specific usage patterns lead to low adoption rates, deterring newcomers.
Uneven benefits for both parties in communication.
Establishing a user base is challenging during the early stages.
An effective trust mechanism is lacking.
Protection for the innocent but not from the unscrupulous.
Specific usage patterns lead to low adoption rates, deterring newcomers.
Uneven benefits for both parties in communication.
Establishing a user base is challenging during the early stages.
An effective trust mechanism is lacking.
Protection for the innocent but not from the unscrupulous.
Specific usage patterns lead to low adoption rates, deterring newcomers.
Uneven benefits for both parties in communication.
Threats
Lack of respect for professional competence.
High friendship initiation barriers and difficulty in quickly getting to know many people.
Lack of substantial financial rewards, resulting in low user incentives.
Facing competition and market erosion from other friendship apps.
Learning a bit about everything but not specializing in anything.
Lack of respect for professional competence.
High friendship initiation barriers and difficulty in quickly getting to know many people.
Lack of substantial financial rewards, resulting in low user incentives.
Facing competition and market erosion from other friendship apps.
Learning a bit about everything but not specializing in anything.
Lack of respect for professional competence.
High friendship initiation barriers and difficulty in quickly getting to know many people.
Lack of substantial financial rewards, resulting in low user incentives.
Facing competition and market erosion from other friendship apps.
Learning a bit about everything but not specializing in anything.
Threats
Main Features
Main Features
Main Features
Matching mode
Matching mode
Matching mode
9:41
Matching mode
Strength
Cooking Thai food
Singing Skills
Something I want to learn...
Pet Communicate
Speaking Spanish
Swing Dance
Playing Chess
The focus is on the user's strengths and the skills they want to learn, minimizing the presentation of personal information. To discourage superficial connections based on appearance, we've design the photo size to occupy less half of the card's space. Moreover, users are only allowed to upload photos related to their skills and the skill-sharing process.
The focus is on the user's strengths and the skills they want to learn, minimizing the presentation of personal information. To discourage superficial connections based on appearance, we've design the photo size to occupy less half of the card's space. Moreover, users are only allowed to upload photos related to their skills and the skill-sharing process.
Time limit chat
Time limit chat
Time limit chat
In order to avoid spending too much time on the unsuitable person or someone weird, we set the chat with time limit after users matched.
Once users matched, they can have a conversation in 24 hours. If they determine that each other is a suitable candidate, they can choose to become friends and have no time limit chat to deeper conversation and plan their skill-exchanging meet.
In order to avoid spending too much time on the unsuitable person or someone weird, we set the chat with time limit after users matched.
Once users matched, they can have a conversation in 24 hours. If they determine that each other is a suitable candidate, they can choose to become friends and have no time limit chat to deeper conversation and plan their skill-exchanging meet.
Profile Page
Profile Page
Profile Page
This page displays user’s personal information, relevant exchange experience, and reviews from others to increase the credibility. Moreover, user can post some articles to show their strength and attract others to make connection with them.
Notable, this profile could link to user’s social media or become a professional resume when looking for new occupation.
This page displays user’s personal information, relevant exchange experience, and reviews from others to increase the credibility. Moreover, user can post some articles to show their strength and attract others to make connection with them.
Notable, this profile could link to user’s social media or become a professional resume when looking for new occupation.
Reflection
Reflection
In the design methods course, my inspiration sparked as we employed various techniques to gain deeper insights into users. Recognizing areas for improvement, we could enhance our approach by conducting more thorough user research, including creating user profiles and delving into behavioral analysis. Additionally, performing tests on users post-prototype completion would serve as a valuable means to validate and optimize our designs.
In the design methods course, my inspiration sparked as we employed various techniques to gain deeper insights into users. Recognizing areas for improvement, we could enhance our approach by conducting more thorough user research, including creating user profiles and delving into behavioral analysis. Additionally, performing tests on users post-prototype completion would serve as a valuable means to validate and optimize our designs.
Check another project...
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Check another project...
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Feel free to contact me 👋🏻
Feel free to contact me 👋🏻